Frequently Asked Questions (FAQ)

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A: Your contact information, origin and destination, date of your trip, passenger count, and any other additional information is needed to provide you with the most precise quote.

A: We recommend that you reserve or book a charter as early as possible. To avoid unavailability, we urge our customers to book as soon as possible to make your dream trip come true.

A: Yes, we do allow beverages and food on board with a cleaning deposit of $300. The deposit will be held on any major credit card and will not be billed unless the vehicle requires anything more than normal cleaning.

A: There is no group too large or too small we cannot handle. We can expertly handle multi bus moves, with each bus carrying 56 passengers. Let us know your event details, and our dedicated customer support staff will be able to assist you every step of the way.

A: Trained guide dogs, service dogs, and therapy pets are always welcomed on our vehicles.

A: Upon confirmation of your charter trip, you may request the direct line to our dispatcher, who can contact your driver. Once you meet your driver in person, you may request their contact information. Our drivers do not use company phones, so it will be at their discretion to provide you with their personal phone number. Premier Coach and its drivers follow Federal Motor Carrier safety administration rules and regulations for cell phone usage for commercial vehicles.
For more information on cell phone usage: http://www.fmcsa.dot.gov